DVF.com offers FREE returns within 21 days of receiving your order

Items may be returned to DVF.com or to a store location within (21) days of receipt for a full refund to your original form of payment or store credit, unless the item is marked as final sale at the time of purchase.

Items marked Final Sale cannot be returned or exchanged for any reason.

Please note that all returned garments must be received at our warehouse in their original / unworn condition with all tags attached in order for the refund or exchange to be processed. We do have a quality check in place prior to accepting the return. Products that have been worn / altered or missing tags will not be eligible for refund, exchange or store credit.

Returns will be processed within (10) business days of receipt at our warehouse. Refunds should appear on your account up to (7) business days after the return has been closed, depending on your banking institution.

    Return Instructions

    • European Union Countries
      If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within (21) days of receipt of your order. 

      To start your return, please visit https://europe.dvf.com/returns. Kindly include your order number and the item(s) for return.

    • For the United Kingdom
      If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within (21) days of receipt of your order.

      To start your return, please visit https://uk.dvf.com/returns. Kindly include your order number and the item(s) for return. 

    • For the United States
      In order to initiate your return in the United States, please visit https://www.dvf.com/returns. You will be prompted to enter your order number, as well as the billing or shipping zip code associated with your order. Once you access the portal, you just need to identify the item(s) that you are interested in returning and select a reason for sending the garment(s) back.

      NOTE: We now offer direct exchanges through our Happy Returns portal. This option is only available for items listed at a similar price point. Once you’re in the portal, you will receive guidance on the pieces available for exchange. 

    • All Other Countries
      If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within (21) days of receipt of your order.

      To start your return, please visit world.dvf.com/returns. Kindly include your order number and the item(s) for return.


    If you have any questions, feel free to contact us at the methods below: 

    • Online at dvf.com/contactus
    • Live Chat
    • Outside the US by dialing +44 20 4538 5229
    • Within the US by dialing +1 (929) 362-5773